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Shipping Policies and Customer Care Information

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We strive to give the best customer service so any questions you have feel free to e-mail us. We always have samples so when in doubt about a color always order samples.
We ship same day as order unless after 5pm est. Then it's next day. We do not sell already made lotions to you. Your order will be fresh and shipped out within 36 hours of placing the order.
Every item is sent first class with conformation. To ensure the safety of your purchase and our bank account.
We accept PayPal but if you prefer another way to pay contact us.
Any colors ordered and not to liking can be returned if unopened. Any open packaging can not be accepted so be sure you try a sample before buying a full size.

We have placed ingredients on each package but if you would like the ingredients before you buy contact us by e-mail as to what product you need it for and I will e-mail you the list.

If you would like to become a reseller of our product we have packages for that. I will be setting up a page for it soon. You can purchase for a small fee the selected items you wish to carry. If you want your own label on them you can have them sent without pony dust cosmetics on them. You will have to have your own labels made at this time. If you have a small Inn or Bed and Breakfast a soap and shampoo in 1 oz bottles are available for that. Contact me for pricing.
Shipping Method: Priority
delivery time: 1-3 business days
0.01- 5.00 = 2.99
5.01- 15.00 = 4.75
 15.01  - 25.00  = 10.00
25.01 - 49.00 = 14.00
49.01 and up =15.00
We Also ship Internationally.

Contact Info:
Pony Tails Hair Design
P.O. Box 361
Eagles Mere Pa, 17731
570)-525-3938 day time only. We prefer to be contacted by e-mail but if it is urgent you may call.
E-Mail:    ponytailshd@yahoo.com